Observability and reliability engineering.

Make production behavior visible and improve how teams detect, investigate, and prevent failure.

Discuss this service

Engineering the whole operating path.

8Network connects instrumentation, telemetry pipelines, dashboards, alerting, and operating practices into one system. The work is vendor-aware but built around durable signals and open standards where they fit.

When this work is useful

  • Incidents take too long to understand because signals are fragmented or incomplete.
  • Alerts are noisy, dashboards do not answer operational questions, or service ownership is unclear.
  • A monitoring migration needs to preserve coverage while changing the underlying platform.
  • Telemetry volume and cost are growing without a clear model for what is useful.

What 8Network can deliver

  • Observability architecture and instrumentation strategy
  • OpenTelemetry rollout across services and infrastructure
  • Metrics, logs, traces, and telemetry-pipeline implementation
  • Grafana dashboards, Prometheus monitoring, alerting, and SLOs
  • Monitoring migration and consolidation
  • Incident-readiness and performance improvements

How the engagement works

Start with operational questions

Define what engineers need to know during normal operation, degradation, and incidents before adding more telemetry.

Connect signals end to end

Instrument critical paths and make metrics, traces, logs, dashboards, and alerts support the same operating model.

Make the system sustainable

Tune coverage, cost, ownership, and runbooks so observability remains useful after the initial rollout.

Relevant experience

  • Led a production migration from New Relic to OpenTelemetry, Prometheus, Alertmanager, Tempo, and Grafana.
  • Implemented tracing, dashboards, alerting, load testing, and incident-response practices for production systems.
  • Maintains an OpenTelemetry instrumentation library and contributes directly to the ecosystem.
View engineering experience

Bring the system or workflow that needs to change.

Discuss your project